Cambridge Service Alliance conference – Successfully Making the Shift to Solutions

Cam svc alliance one day conf

This week the Cambridge Service Alliance announced a one-day conference on Tuesday 1 October 2013, as part of Cambridge Service Week 2013.  It will be held at the Moller Centre, Cambridge, and will focus on how companies can successfully make the shift to solutions.

This one-day conference will explore the following themes:

  • What are the barriers involved in making the shift to solutions, and how can they be overcome?
  • What lessons can be learnt from different ecosystems
  • How to successfully make the shift to solutions 

The event will provide unique insights from leading service providers and academic institutions and offers a valuable opportunity to hear the latest developments in service thinking. It will showcase new research from the Cambridge Service Alliance, the global alliance of leading companies and universities established to develop new understanding and approaches to complex service provision.

More details will be available soon, but in the meantime, to find out more and register your interest, please visit:  You can download a flyer for this event here.

If you are still unconvinced, here are five reasons why you should not miss the Cambridge Service Alliance conference on successfully making the shift…

  1. This will be a unique opportunity to share practical experience and knowledge about successfully making the shift to solutions.
  2. You will learn how international industry leaders (in diverse sectors) have helped their organisations make the radical transformation of shifting to solutions.
  3. Speakers will focus on system-wide (ecosystem level) changes as well as the specific changes in their own firm. Only when the entire ecosystem shifts can the transition to solutions be achieved.
  4. You will hear from world-leading researchers, who have been studying the shift to solutions in multiple firms and learn the secrets of how to make a successful transition.
  5. You will be able to network with senior peers in other organisations, making the shift to solutions. Learn from each other and share experiences in an open and informative environment.

Big Data: An innovation opportunity for complex services

In Gartner’s recently published Hype Cycle for Cloud Computing 2012, it predicts that Big Data will deliver transformational benefits to enterprises within 2 to 5 years, and by 2015 will enable enterprises adopting this technology to outperform competitors by 20% in every available financial metric.”

Gartner currently positions Big Data just below “the peak of inflated expectations.”

Hype cycle for cloud computing 2012

Many firms from around the world are now innovating their business models to take advantage of Big Data. However, Gartner also warns that the “transformational benefits” of Big Data will only be realised by a few enterprises: “Through 2015, more than 85% of Fortune 500 organizations will fail to effectively exploit big data for competitive advantage.”

With so much conflicting advice on how to benefit from the vast quantities of information collected about customers, suppliers and operations, it is vital to have a strategic approach. Managed correctly Big Data is a powerful resource that will drive improved services, customer awareness and productivity – but the area is rife with confusion making it easy to lose sight of the true potential.

This recent Forbes article explores further how enterprises are finding value in Big Data.

To help companies achieve the transformational benefits of Big Data, Cambridge University is holding a one-day conference on Tuesday 18 September 2012 in Cambridge, UK. At this interactive event, you will hear speakers from Caterpillar, Google, IBM, Vestas and the UK Cabinet Office explain how they are using big data for innovation.

Speakers on the day include:

  • Craig Olmstead, Job Site Solutions, Caterpillar Global Mining
  • Matt McNeill, Lead Business Solutions Head, Google Enterprise
  • Stephen Gold, Director of Marketing for Watson Solutions, IBM Software Group
  • Will Cavendish, Executive Director, UK Cabinet Office
  • Lars Christian, Vice President, Wind & Site Competence Centre, Vestas

For further information, please visit here or contact Nick Mann on T: +44 (0)1223 748263 or E: